Dear Ticketmaster: Who are you?

I just sent the following letter to TicketMaster...

Dear Ticketmaster,

It's been brought to my attention that you took advantage of thousands of Phish fans today. As you know, tickets for the Phish reunion shows just went on sale and sold out in no time. 7 minutes to be exact!

Because of the tremendous demands for these shows, it appeared that you did all that you could to ensure that every phan landed tickets by providing ticket options to each show and the run of shows. I give you kudos for creating the string of shows option because this option was the most appealing to most phans in the end.

Unfortunately, I've heard that not all of the tickets were available to the public when they went on sale at 7 am PST because ticket brokers had the opportunity to buy tickets five or so minutes before the public. As we all know, the difference of five minutes is an incredible advantage for an event like this one. Furthermore, you allowed ticket brokers to purchase an unlimited number of tickets to each show. Rather than making concerts more accessible to the average phan, you made it even harder for us to see the return of our favorite band through these efforts.

Are these rumors true? If so, what financial gains are you making from these unfair partnerships? I hope these rumors are not true because it'll just add to my contempt for your business by further proving to me that you're not in it for the music fan.

Sincerely,
John McMahon